Privacy Policy

Introduction

EDH El Dorado Hills Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services. By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information that you provide directly to us when you request a quote, contact us, or hire our services. This may include your name, address, email address, phone number, and details about your project. We also collect payment information when you engage our services, though this is processed securely through third-party payment processors.

When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, and pages visited. We may use cookies and similar tracking technologies to enhance your experience and analyze how our website is used. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect to provide and improve our services. This includes responding to your inquiries, preparing estimates, scheduling work, completing projects, and processing payments. We may also use your information to send you updates about your project or important service information.

With your permission, we may contact you about other services we offer or send promotional materials. You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

We use website analytics to understand how visitors use our site and to improve our online presence. This helps us make our website more useful and easier to navigate.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors, scheduling tools, or accounting services. These providers are required to protect your information and use it only for the services they provide to us.

We may disclose your information if required by law, such as in response to a court order or legal process, or to protect our rights, property, or safety, or that of others.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure connections for data transmission and limiting access to your information to employees and contractors who need it to perform their jobs.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights and Choices

You have the right to access, correct, or delete your personal information. If you would like to review, update, or remove your information from our records, please contact us using the information below. We will respond to your request within a reasonable timeframe.

You can opt out of marketing communications at any time. Even if you opt out of marketing messages, we may still send you important information about your service or account.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that some features of our website may not function properly if you disable cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete that information promptly.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act. This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.

To exercise your California privacy rights, please contact us using the information below. We will not discriminate against you for exercising your rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

EDH El Dorado Hills Concrete
1178 Turquoise Way
El Dorado Hills, CA 95762
Phone: (530) 430-1838
Email: hello@concreteeldoradohills.com